Frequently Asked Questions
Everything you need to know about your Patta experience.
What are your shipping rates and delivery times?
We offer worldwide shipping. Rates are calculated at checkout based on your location. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days.
What is your return policy?
You can return any unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-release items may be final sale.
How do I know what size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard street-style fit, but we recommend checking specific measurements for our collaborative collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional options like iDEAL and Klarna.
Can I cancel or modify my order?
Once an order is placed, it is immediately sent to our warehouse for processing. Therefore, we are unable to guarantee cancellations or modifications once the order is confirmed.
Are your products authentic?
Yes, all products sold on our official website are 100% authentic. We are the official source for Patta branded goods and authorized retailers for all third-party brands we carry.